Process improvement evaluation approach using flow diagrams

Modeling process flow using diagrams

In the practice of process improvement, tools such as the flowchart, the value-stream map (VSM), and a variety of ad hoc variants of such diagrams are commonly used. The purpose of this paper is to present a clear, precise, and consistent framework for the use of such flow diagrams in process improvement projects. The paper finds that traditional diagrams, such as the flowchart, the VSM, and OR...

Process Flow Diagrams for Training and Operations

Experience-based method evaluation and improvement: A process modelling approach

Little is known about the actual usage and evaluation of methods especially in the early phases of information systems engineering. This paper therefore advocates an experience-based approach in which methods and tools can be defined, applied, evaluated, and gradually improved. We argue that this requires three ingredients: • a process meta model which can deal with many different situations in...

Evaluation of a Pattern-Based Approach for Business Process Improvement

Although many approaches for business process improvement (BPI) are available and have proven their usefulness, it is often stated that they do not provide sufficient methodological support for all phases of a BPI initiative. To close this gap, a pattern-based approach has been suggested as a suitable means to directly support the “act of improvement” and to provide systematic guidance. However...

Process Flow Improvement in Services and Healthcare

Faculteit Economie en Bedrijfskunde iv It's much more interesting to live not knowing than to have answers which might be wrong. De oplossing is het probleem niet.